I am thinking of having a special section for this subject.
Rip Off Britain.
This is a copy of an email I sent to this website
You asked for stories concerning car insurance renewal quotes as in the article on your website you say:
Evidence suggests that some car insurers are offering sky-high renewal quotes even when they are willing to insure for a lower price.
Drivers have found their insurer offering cheaper quotes for the same cover as their renewal offer through comparison websites.
It means that rather than quoting prices based on a driver's circumstances, insurers are taking a punt that loyal customers will accept a higher price without question, even if it could afford to insure them for less.
(Read more: http://www.thisismoney.co.uk/money/cars/article-2129220/Car-insurance-haggling-Insurers-taking-cheeky-punt-inflated-renewal-quotes.html#ixzz29MxKE8ji )
This is my experience.
My renewal notice came through recently at £205 from Swintons, I have been with them for some years now.
My husband rang and tried to get a lower quote from the brokers, Swinton Insurance,....... and was quoted £170.
I went on to the great website money supermarket, found a quote for £105 and purchased it online. I was pleasantly surprised as this quote was for fully comprehensive and we had only asked Swintons for third party, fire and theft on the phone as that is what we always have. .
Guess who this lower quote for a more comprehensive insurance package was with? (£100 lower). Swinton Insurance.
I received in the post a schedule of insurance today for £170 so as you probably understand (Swintons pretended not to!) I was very worried and confused as I had only paid (I hoped!) £105 online to purchase the cheaper policy.
It took two phone calls to Swinton Insurance for it not to be explained what was going on. I have demanded that a receipt and an explanatory letter (in plain English) are sent to me today.
While I was on the phone to Swintons my husband checked our bank account and thank God only £105 had been taken. The insurance doesn't run out till the end of the month so they are a bit eager aren't they?
The first woman at Swintons treated me like a child and the second man was more helpful and spoke English but he called it getting a discount. He had called it cashback to my husband in an earlier call.
Not what I call it. How about you?